Category: CEM

PEX Award winners 2013

We have just wrapped up here in Orlando for another year. A major highlight of this years event was the Awards program, run as ever in incredible style by the PEX team and especially Amanda aka the Nanny. The BP Groups team wishes to thanks everyone who attended and Amandas colleagues at IQPC who make this work so well including Vanessa, Julie and Lucy.

 
It is an honor to work on the judges panel and witness the growth and impact of process transformation across so many business sectors.
Next stop for PEX is the European event in London in April – see http://www.processexcellencelondon.co.uk/Event.aspx?id=844002 

The 800-CEO-READ Bestsellers of 2012

December 31, 2012

The 800-CEO-READ Bestsellers of 2012

Filed under: Bestsellers — 800-CEO-READ @ 11:41 am

We move a whole lot of business books around the world from our humble offices here in Milwaukee, Wisconsin. Each and every month, we compile our sales numbers and release a bestseller list to recognize the books that are heading out to businesspeople, business schools, and entrepreneurs to help spread ideas, solve problems, promote change, and inspire leadership in the business community. We’ve now compiled those numbers for the entire year, giving weight to both total sales numbers and how long each book stayed on the list (and at what number) and are happy to announce
the bestsellers of 2012.




  1. From Values to Action: The Four Principles of Values-Based Leadership by Harry M Jansen Kraemer, Jossey-Bass
  2. What Got You Here Won’t Get You There: How Successful People Become Even More Successful (Revised) by Marshall Goldsmith with Mark Reiter, Hyperion Books
  3. New Power Base Selling: Master the Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition by Jim Holden & Ryan Kubacki, John Wiley & Sons
  4. Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frances Frei & Anne Morriss, Harvard Business Review Press
  5. End of Business as Usual: Rewire the Way You Work to Succeed in the Consumer Revolution by Brian Solis, John Wiley & Sons
  6. The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick M Lencioni, Jossey-Bass
  7. Taking People with You: The Only Way to Make Big Things Happen by David Novak, Portfolio
  8. Stewardship: Lessons Learned from the Lost Culture of Wall Street by John Taft, John Wiley & Sons
  9. Relationship Economics: Transform Your Most Valuable Business Contacts Into Personal and Professional Success (Revised, Updated) by David Nour, John Wiley & Sons
  10. Strengths Finder 2.0 by Tom Rath, Gallup Press
  11. 4 Disciplines of Execution: Achieving Your Wildly Important Goals by Chris McChesney, Sean Covey, & Jim Huling, Free Press
  12. Conversations That Win the Complex Sale: Using POWER MESSAGING to Create More Opportunities, Differentiate Your Solutions, and Close More Deals by Erik Peterson & Timothy Riesterer, McGraw-Hill
  13. Own Your Success: The Power to Choose Greatness and Make Every Day Victorious by Ben Newman, John Wiley & Sons
  14. Business of Being the Best: Inside the World of Go-Getters and Game Changers by Molly Fletcher with Justin Spizman, Jossey-Bass
  15. The $10 Trillion Prize: Captivating the Newly Affluent in China and India by By Michael J Silverstein, Abheek Singhi, Carol Liao, & David Michael, Harvard Business Review Press
  16. The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy by Jon Gordon, John Wiley & Sons
  17. Engagement Marketing: How Small Business Wins in a Socially Connected World by Gail F. Goodman, John Wiley & Sons
  18. The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg, John David Mann, Portfolio
  19. Great by Choice: Uncertainty, Chaos, and Luck–Why Some Thrive Despite Them All by Jim Collins, Morten T. Hansen, HarperBusiness
  20. Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies by Jim Stengel, Crown Business
  21. The Quest: Energy, Security, and the Remaking of the Modern World by Daniel Yergin, The Penguin Press
  22. The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money by Carl Richards, Portfolio
  23. How We Lead Matters: Reflections on a Life of Leadership by Marilyn Carlson Nelson with Deborah Cundy, McGraw-Hill
  24. Inside Apple: How America’s Most Admired–And Secretive–Company Really Works by Adam Lashinsky, Business Plus
  25. How: Why How We Do Anything Means Everything (Expanded) by Dov Seidman, John Wiley & Sons

Certified Process Professional® Update – October 2012

iPad3’s / Advanced coaching / Videos /Articles/Downloads
Welcome to this bite sized update
** BP Group CPP Advanced Master® & Champion® **
New sessions for wannabe Advanced Masters and Champions

You can now pre register interest for upcoming classes. If you are already a Certified Process Professional review the upcoming Advanced/Champion sessions in New Zealand, UK, USA, South Africa and UAE:
http://www.bpgroup.org/cpp-mastersreg-championsreg.html
** BP Group professional accreditation **Not yet professionally qualified? Review upcoming sessions from:
http://www.bpgroup.org/certification-by-city.html
Register for a class before year end and enter the draw for an iPad3 – one per class!!
** Winners in the iPad3 ** draws from August and September were drawn in London on October 1st.
Congratulations to the 11 winners – (listed in the closed area)
** Interesting Resources **
Successful Customer Outcomes Six Sigma on Steroids (keynote presentation)
What would Steve Jobs have done?
http://lnkd.in/tykq75
Big companies can’t innovate halfway
http://lnkd.in/-U3etF
** Review the videos – insights and suggestions J **
A couple of recent interviews and session highlights:
** BP Group is on Linked In company pages **
Linked In now have company pages, and yes the BP Group has its own! Early days however have a look and follow us from:
http://bit.ly/BPGroupCompany
** PEX ANNUAL US Conference **Have you a story to tell? Do you need to know the latest? – register for Orlando in January here:
Catch you soon, all the Best
Steve



BP GROUP SOAPBOX 3: Do We Need another Process Methodology?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

BP GROUP SOAPBOX 2: Six Sigma caused the global recession.

In a slight digression we have unearthed some very emotive discussions. Has the agenda really shifted this much?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

Business Performance, Scorecards, Strategy Maps and so on…

Organisational Behavioral Aspects of BPM Implementation.

In 2008 Pieter Jongstra (Enterprise Architect) shared some of the secrets of SNS Bank Organisational Behavioral Aspects of BPM Implementation.  Great insight to help with the whole issue of BPM and change management. SNS is no different from any other large organisation coping with the 21st century – for instance this is the Business Operating Model.

 You can download the presentation from this link.
In a few weeks time the BP Group will be twenty years old. As part of the celebration we are publishing an article a day – all are evergreen and provide an insight as valuable today as when they were originally published. As we move towards September 19th we will bring the story up to date with a preview of the upcoming book – The High Performance Organisation (Samir Asaf & Steve Towers).

BP Group 20th Birthday – Bridging the Business IT Divide

Yesterday we posted BPM and Scorecards……

Today we cover the Challange of bridging the IT Business divide.
 
In a few weeks time the BP Group will be twenty years old. As part of the celebration we are publishing an article a day – all are evergreen and provide an insight as valuable today as when they were originally published. 

Business Process Management 2 Bridging The Gap Between Business And Technology from Steve Towers

In our fourth article we will cover Virgins Crown Jewels – winning with Successful Customer Outcomes.